MLTA 2021 Spring Series – FREE
April 28, 2021, 10:00 – 11:00 am
Provide a 6 Star Real Estate Customer Experience in 2021
Hosted by Bill Svoboda, Co-Founder of CloseSimple
Featuring: Joel Goodrich, Coldwell Banker Global Luxury
Chanda Bloom, Berkshire Hathaway HomeServices
The customer's expectations have changed a lot over the past few years and a title companies competition is no longer the title company down the street from them; it's actually the experience they have when they order from Amazon, Zappos and even Domino's Pizza. How does a title company provide the type of customer experience that the ever-changing consumer demands?
Instead of theorizing, Bill Svoboda sits down with high-performing Real Estate Agents to discuss the type of customer experience they provide prior to handing the client to the title and escrow company; to hopefully gain insight and spark a new idea or two . Joel Goodrich is with Coldwell Banker Global Luxury (San Francisco, CA) and has represented some of the most notable properties on the West Coast. Chanda Bloom is with Birkshire Hathaway HomeServices (Grand Rapids, MI) and is dominating social media and attracting a whole new type of buyer/seller.
The insights will be incredible and the takeaways could help you take your Customer Experience to a 6-Star rating (since Google only allows 5).
If you have any questions, or if you would like to assist in the production of future Spring Series events, feel free to contact MLTA's Education Committee Co-Chairs:
Brandt Keefe, Stewart Title, bkeefe@stewart.com
David Welshons, DCA Title, d.welshons@dcatitle.com
